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Notice to all Illinois Policyholders Located in Cook, Kane, Lake and McHenry Counties

Coface North America Insurance Company has advised its business units to take immediate steps to comply with the Illinois Department of Insurance Bulletin 2017-03 which was issued in response to significant flooding.  These units have been instructed to implement a moratorium on cancellations and non-renewals for affected policyholders and allow extensions on policy provisions and reporting requirements for impacted insureds.  The Illinois Department of Insurance is available to handle complaints regarding any disaster-related dispute or issue.  You may contact the Department by calling the toll-free complaint hotline 1-866-445-5364, or by filing a complaint online at:


Annie Lorenzana

North America
MOB: +1 (407) 221-3496