Resources
Education Services
Coface Collections can provide custom designed, in-house training programs on topics such as fair debt collection practices, customer oriented collection techniques, collection methods and tools, credit and collections, legal issues and credit granting.
Additional educational resources that we offer include:
- Tips on how to maximize your effectiveness and enhance your in house collection efforts
- Your personal collections representative for on the spot credit advice
- Convention seminars and on site training
How to collect on commercial customers
Library
Sample Internal Credit Management Policy
Finding a Reputable Agency: Questions to Ask
Customer or Debtor: Early Warning Signs
Six Ways to Improve Your Telephone Collections
Debt Collection Distress: A Few Tips to Improve your Effectiveness
The Outsourcing Alternative Part I
The Outsourcing Alternative Part II
Categorizing Customers Prioritizing Collections
Revive Customers by Rehabilitating Debtors
Successful Collectors Must be Expert Negotiators
The Last Word on Final Demands
Putting Credit Applications to Work for You
Turning Up the Heat: High Pressure Collection Tactics
Ten Steps to Effective Collections
Tools
Collections Login
DCON

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