Resources
Education Services
Coface Collections can provide custom designed, in-house training programs on topics such as fair debt collection practices, customer oriented collection techniques, collection methods and tools, credit and collections, legal issues and credit granting.
Additional educational resources that we offer include:
- Tips on how to maximize your effectiveness and enhance your in house collection efforts
- Your personal collections representative for on the spot credit advice
- Convention seminars and on site training
Tools
DCON
How to collect on commercial customers
Library
Proposed Internal Credit Management Policy
Finding a Reputable Agency: Questions to Ask
Customer or Debtor: Early Warning Signs
Six Ways to Improve Your Telephone Collections
Debt Collection Distress: A Few Tips to Improve your Effectiveness
Creating a Corporate Credit Policy Part I
Creating a Corporate Credit Policy Part II
Customized Collections at Coface
Ten Steps to Effective Collections


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